Processing Time

Physical Product:

• Shipping time: 2-5 business days for domestic (US) orders and 1-4 weeks for international orders.

   

• Processing time: It takes 1-2 months to fulfill handmade orders. After we ship the package, it is in the hands of the shipping company you choose at checkout (USPS/UPS/DHL).
  

Digital Product: 

• Patterns will be sent to your email immediately. Nothing will be mailed to you.

Shipping

• We cannot 100% guarantee any specific delivery dates. 
  
  
• The customer is responsible for providing an accurate shipping address.
  
  
• If you need to change your shipping address, please contact us within 24 hours of placing your order. We will do our best to accommodate your request; however, processing begins immediately and we may not be able to cancel your order if it's already been packed.
  
  
• If your order gets redirected back to us due to an inaccurate shipping address, please email us at info@biyabimi.com. The customer will be responsible for any reshipment shipping fees.

Customs and Import Taxes

• The customer is responsible for all customs fees and import taxes. These fees can be added at the time of delivery due to the new tariff policies.

Returns, Exchanges, & Cancellations

• At this time, we do not accept returns or exchanges.
  
  
• Since digital products cannot be returned, we won't be able to issue a refund.